Need help?
Frequently Asked Questions
PRODUCT
To maintain the beauty of
your jewels, avoid direct contact with water, perfumes, and harsh chemicals.
Store in a dry, cool place. Clean with a soft, dry cloth.
Yes, we can add customisations
to a product. An additional fee of Rs. 500/- will be charged. You can directly
connect with our customer stylist through WhatsApp or Call on +91 8287187386.
All our products are handcrafted by Indian artisans & manufactured on order, hence we do not offer returns. For further details, please go through our Exchange & Repair Policy.
How do I redeem this offer? Follow these simple steps:
- Add your first item from the Plus One Sale collection to your cart
- Add your second item from the Plus One Sale collection to your cart
- Proceed to checkout
- Enter the discount code BOGO in the discount code field
- The Product with lower price wil get free
Q: Do I need to add the items in a specific order? No! You can add the items to your cart in any order. Just make sure both items are in your cart before you enter the code at checkout.
Q: Which products are eligible for this offer? All products in our Plus One Sale collection qualify for this promotion.
Q: Can I get multiple free items? Yes! For each item you purchase from the Plus One Sale collection, you'll receive one free item with the lower price. Buy 2, get 2 free. Buy 3, get 3 free, and so on.
Q: What if I forget to enter the code? The discount will only apply when you enter the code BOGO at checkout. If you forget, you can go back and add it before completing your purchase.
Amama uses a variety of high-quality materials, including stones, pearls, crystals, and 22kt gold and silver plating. Each piece is carefully crafted to ensure durability and beauty. Kindly read the description of each product carefully before placing your order.
Indeed an important criteria while selecting your jewellery, although the sizes are accurately mentioned on the products but in case of any further query we'll be happy to assist you in the process. Get in touch with us on WhatsApp : +91 8287187386 or
email: contact@amama.in
Our flagship stores are located at DLF Promenade (New Delhi) & DLF Avenue (New Delhi).
Payments & Shipping
All the payment procedures are absolutely secure.
In India, we accept: Debit Card, Credit Card, Google-Pay, Paytm, UPI, Bank
Transfer. Further we have Cash on Delivery (COD)
For International customers: Debit Card, Credit Card, Bank Transfer and
PayPal
Yes, COD orders can be converted to Prepaid.
Yes, we ship worldwide. Shipping is free on orders above ₹15,000. Customs duties or import taxes, if applicable, are payable by the customer. For more detailed information, refer to the shipping policy on the website.
This generally occurs due to a technical issue with the payment gateway. In case you experience the same, you can directly connect to our Customer Service Executive through WhatsApp or Call on +91 8287187386.
If you are facing trouble in payment or placing an order then you can directly connect to our Customer Service Executive through WhatsApp or Call on +91 8287187386.
You will get a confirmation mail on your registered E-mail ID regarding order confirmation.
Once the order is dispatched, a tracking ID will be sent on your registered E-mail ID along with the link.
Kindly write to us at contact@amama.in or Whatsapp on +91 7042213669. We will surely provide you best solution for the same.
This generally occurs due to a technical issue with the payment gateway. In case you experience the same, you can directly connect to our Customer Service Executive through WhatsApp or Call on +91 8287187386.
In case, there’s a delay in the shipment, our team will make sure that they reach out to you on your registered E-mail ID, WhatsApp or Phone-call.
If you are facing trouble in payment or placing an order then you can directly connect to our Customer Service Executive through WhatsApp or Call on +91 8287187386.
Please write to us at contact@amama.in or call us on +91 7042213669, for any assistance related to your order. Our customer support team will be happy to help you.
Since all our products are handcrafted and are manufactured only on order, we don’t offer returns. Please go through our Exchange Policy for the same.
Order cannot be cancelled once it is dispatched. Please write to us at contact@amama.in or call us on +91 7042213669, for any assistance related to your order. Our customer support team will be happy to help you.
Order can only be exchanged ONCE during it’s course.
We provide credit notes (which are exclusive of shipping charges) on your registered E-mail ID. The Credit Note is redeemable on the next purchase and is valid for 3 months ONLY.
Please write to us at contact@amama.in or call us on +91 93156 96283 or the redemption process. Our customer support team will be at your service.

