TERMS AND CONDITIONS

1. Introduction

This website, www.amama.in, is owned and operated by AMAMA JEWELS PRIVATE LIMITED, hereinafter referred to as "We," "Amama," "amamajewels," "AMAMA JEWELS PRIVATE LIMITED," or "The Company." Our registered and corporate office is located at C-125A, Sector 2, Noida, U.P., 201301. By accessing and using www.amama.in, you, the user ("You"), are deemed to have accepted the following Terms and Conditions.

2. Acceptance of Terms and Conditions

You understand and agree that you are bound by these terms and conditions for an indefinite period as long as you access this website. Amama reserves the right to revise these terms and conditions without obligation to notify users. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our website.

3. Ownership and Copyright

All rights, including copyright, in this website are owned by Amama, c/o AMAMA JEWELS PRIVATE LIMITED. Any use of this website or its contents, including copying or storing, in whole or in part, is prohibited without the express permission of Amama, c/o AMAMA JEWELS PRIVATE LIMITED.

4. Eligibility

Persons who are considered "incompetent to contract" under the Indian Contract Act of 1872 are not eligible to use this website. If you are below the age of 18, you are prohibited from using, purchasing, or entering into contracts on this website.

5. Pricing Policy & Payments

At AMAMA ,we are dedicated to providing shopping convenience, exceptional service, and an exciting product selection at competitive prices. Prices and availability of the products and services provided or offered on the site are subject to change without prior notice and at the sole discretion of company.

For orders above ₹10,000, a partial COD policy applies. Customers will need to pay 15% of the order value upfront, with the remaining 85% payable at the time of delivery. Please note that the 15% upfront payment is non-refundable once the order has been dispatched.

6. GST (Goods and Services Tax)

All prices displayed on our website include the GST rate on jewellery.

7. Packaging

Usually, boxes/ packaging is done according to the order quantity. Amama offers customers the option to request an additional box for their order. An additional charge of ₹250 (for Jewellery) and ₹500 (for Bags) will apply for each extra box requested. Once the request is placed and paid for, it cannot be cancelled or modified. Charges for extra box requests are non-refundable unless Amama is unable to fulfil the request. To request extra packaging, please contact our customer support team at +91-8287187386. The availability of extra boxes is subject to Amama's discretion.

8. Mode of payment

Payments for the products available on the website and app may be made in the following ways:

- UPI, Credit Cards, Debit Cards, Net Banking,
- Online payments are instant payment options and recommended to ensure faster processing of your order.
- Cash On Delivery (COD) option is available for limited areas only.

All online payments are handled by authorised Payment Gateways, considering transaction security measures mandated by the RBI and other regulatory authorities. Amama Jewels is not responsible for any breach of information or inappropriate transactions.

9. Credit Card Details

You agree to provide accurate and correct credit card details for availing services on the site. You must use your lawfully owned credit card in any credit card transaction.

10. Cash on Delivery

- Cash on Delivery is only applicable to orders above ₹999/- and below ₹10,000/-. Orders exceeding ₹9,999/- or below ₹1,000/- will automatically be processed as prepaid.
- Cash On Delivery is not applicable for brands, Azga and Eterno India.

11. Cancellation and Changes by Customers

Once an order is submitted, we cannot guarantee cancellation or modification. A cancellation or modification request will be considered only if the order hasn’t been shipped. If the mentioned criteria are matched, please email contact@amama.in, and we will make every effort to accommodate your request.

12. Sales and Promotion

The sale runs till the stock lasts. Duration of sale is at the sole discretion of Amama, and it reserves the right to extend or terminate the sale, without further information, at any point in time.

The products can be removed/changed/added under the Sale category and the discounted prices can also be changed. It will be at the sole discretion of Amama Jewellery.
No returns or exchanges will be accepted on the sales items. For more details, read our returns and exchange policy.
In case of any further queries regarding the sale, please email customer care at contact@amama.in
LOVE10 & SURPRISE10 are applicable on all Amama Exclusive products except newly launched items, Bags and Sale items. The coupons are valid on a minimum purchase of ₹1,000.00. The coupons cannot be combined with other discounts.
Use code: CHEERS5 to get FLAT 5% off. This coupon can be applied on all the products except products that are already on Sale.
WELCOME500: Get ₹500 off on your first purchase on a minimum order of ₹2,000. The offer is valid for first-time customers on full-priced items only.
Two coupon codes CANNOT be used on a single order.
FREEBAG: Get a FREE Pookie Bag worth ₹9,500. This offer is valid on purchases of ₹12,999 or more. The offer ends on 1st May at 11:59:59 PM IST.

Amama reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Amama’s decision in this regard shall be final and requires no intimation to the customer of any sort.

13. Contact Information

For inquiries, don't hesitate to get in touch with us at contact@amama.in or call +91- 7042213669 (Mon-Sat, 10 AM - 6 PM IST)