This website is owned and operated By AMAMA JEWELS PRIVATE LIMITED (Hereinafter 'We', 'Amama', ‘amamajewels, ‘AMAMA JEWELS PRIVATE LIMITED', 'The Company', (www.amama.in/) having its Registered and Corporate Office at. A-153, 1st Floor, Eros Boulevard, Hotel Crown Plaza, Plot No. 13-B, District Centre Mayur Vihar Phase1, New Delhi-110091. In using the www.amama.in service, of AMAMA JEWELS PRIVATE LIMITED, You ("You" means the person using www.amama.in) are deemed to have accepted the Terms and Conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website. Amama reserves the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights, including copyright, in this website are owned by Amama c/o AMAMA JEWELS PRIVATE LIMITED. Any use of this website or its contents, including copying or storing it in whole or part is prohibited without the permission of Amama c/o AMAMA JEWELS PRIVATE LIMITED.

Persons who are "incompetent to contract" within the meaning of the Indian Contract Act of 1872 are not eligible to use this Website. If your age is below 18, you are prohibited to use/purchase/contract from/with, this website.

PRICING POLICY FOR ONLINE MERCHANDISE

At www.amama.in we're committed to offering shopping convenience, exceptional service and an exciting product selection at competitive prices.

GST

All our prices are inclusive of GST Rate on Jewellery .

 

PACKAGING

Amama offers the option for customers to request an additional box for their order. An additional charge of ₹250 (for Jewellery) , and, ₹500 (for Bags) will be applicable for each extra box requested by the customer. 

Once an extra box request is placed and paid for, it CANNOT be cancelled or modified. The charges for extra box requests are non-refundable, if Amama is unable to fulfill the request due to unforeseen circumstances or unavailability of resources, the customer will be notified, and the charge for the extra box will be refunded in the form of a credit note.

How to get extra packaging? 
Customers can place an extra box request by contacting our customer support team at +91-8287187386. The request for an extra box is subject to availability, and Amama reserves the right to accept or decline such requests at its discretion.

 

ONLINE PAYMENT

All payments on www.amama.in are securely processed. We accept Google Pay and Paytm UPI, Visa Card, Master Card, Rupay, Maestro, and Net banking. We will ensure confirmation of ordered item(s), availability and shipping before processing your order transaction. You will be advised by e-mail/call if we are unable to complete your order.

 

CREDIT CARD DETAILS

You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card.

 

CASH ON DELIVERY 

Cash on Delivery is only ELIGIBLE on orders above ₹999/- and below the value of ₹10,000/-. Any order exceeding the total value of ₹9,999/- or below ₹1200/- will be automatically be processed as prepaid. 

 

CANCELLATION AND CHANGES BY CUSTOMERS

If you wish to cancel or modify your order, please send an email to contact@amama.in we will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 2 days of receipt and we will arrange for collection. The customer agrees not to dispute the decision made by Amama and accept Amama’s decision regarding the cancellation.

 

No Refund & Exchange will be given in the Following Cases.

• All pre-orders and customized orders will require full payment at the time of order confirmation.

• There will be no return /exchange /replacement on pre-orders or customized orders.

• We will not refund or exchange if we received used product.

• We will not Exchange or Return with Minor color and design variation Due to the differences in displays of computers / laptops / phones or may be photographic lighting sources the color of the image and product may slightly differ. Also, we already clarify that each product is handcrafted by

  traditional craft artisan.

• We will not refund if address found incorrect or outdated.

• We will not refund after 3 failed delivery attempts by our respective courier agents.

• In case of refund approved, only Product value will be refunded, shipping charges will not be refunded.

• Please note all the prices are excluding Custom duties, shipping charges.

• Please Note: VAT, duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.

• We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

 

SALE AND PROMOTION

1. The sale runs till stock lasts. Duration of sale is in the sole discretion of Amama and it reserves the right to extend or terminate the sale, without further information at any point of time.

2. The products can be removed/changed/added under the Sale category and the discounted prices can also be changed. It will be in sole discretion of Amama Jewelry.

3. No return or Exchange will be accepted on the sales items. For more details read our returns and exchange policy.

4. In case of any further query regarding the sale, please email customer care at contact@amama.in

5. LOVE10 is applicable on all products from except products that are already on Sale. It can be used once per customer on a minimum purchase of ₹4000/-. LOVE10 cannot be combined with other discounts.

6. ADAMEX10 will be applicable on the purchase of products from the “Amama Exclusive” section. Add products of a minimum ₹3,000 and get 10% OFF using this coupon on the total order value. The coupon code can be used only once per customer and cannot be combined with other discounts.

7. CHEERS500 can be used only once per customer. It is applicable on all collections except Amama Luxe, Amama Brands & discounted products. It will be applicable only on a minimum purchase value of  ₹8000/-

8. INTRO10 is applicable on Amama Daily on a minimum purchase of ₹3000/-. The coupon code can be used only once per customer and cannot be combined with other discounts.

9. 20INTHEAIR will be applicable on the purchase of products from the “The Festive Bliss” section. Add products of a minimum ₹5,000 and get 20% OFF using this coupon on the total order value. The coupon code can be used only once per customer and cannot be combined with other discounts.

10. EXTRA5 will be applicable on purchase of products from the "Brands" section. Spend ₹3,000.00 on Brand Section and Get 1 item at 5% off from AMAMA exclusive and Curated section (Except BAHAAR, AMOR and Akoya Collection). In case of multiple products, discount will be applied on lower valued item (Except Brands).

11. SBI-AMA15 will be applicable on the purchase of products from the “SBI X AMAMA” section on the minimum order value of ₹3,000/- and you can get 15% OFF on the total order value. 

12. XOMA15 will be applicable on the purchase of products from the “XOXODay x Amama” section on the minimum order value of ₹3,000/- and you can get 15% OFF on the total order value.

13. TP15AM will be applicable on the purchase of products from the “Times Point x Amama” section on the minimum order value of ₹3,000/- and you can get 15% OFF on the total order value.

Amama reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Amama’s decision in this regard shall be final and requires no intimation to the customer of any sort.

  

CONTACT INFORMATION

For questions, please contact us at contact@amama.in or call +91-8287187386 (Mon-Sat, 10.00 am to 6:00 pm).