- We only exchange products and do not refund in case the customer doesn’t like the product(s).
- Items on sale are NOT ELIGIBLE for exchange.
- A product can be exchanged only ONCE through the course of an order.
- Refunds are applicable only in case of lost shipments.
- Exchange is accepted only if the order is damaged in transit or the customer has received a wrong product.
- For any exchange, shipping charges will be borne by the customer.
- Prices are EXCLUSIVE of custom duties.
- Kindly inform us within 2 days of delivery, for which the customer needs to e-mail us at firstname.lastname@example.org with their order number and product picture.
- Once the concerned team checks the description & confirms the damage/ incorrect product, an email confirmation will be sent to the customer regarding the approval of the exchange or return.
- The product must be packed in the same packaging before it is couriered by the customer to our billing address (mentioned below).
- Shipping / Reverse pick-up / Re-shipping charges for returned or exchanged items will be borne by the customer only.
- Once we receive the product(s), we will then inspect and check the physical product. We shall dispatch fresh / correct product, as per Amama policy.
- Product must be unused and untempered to be eligible for exchange.
- It may take longer than usual time to ship the exchanged product.
- All exchanges are subjected to stock availability.
+91-8287187386 (10AM-6PM IST)
Or email us at email@example.com